FAQ (frequently asked questions) 

What are your opening hours?

Saturday to Wednesday, 8:30 a.m -4:30 p.m IRST (GMT+3:30) Thursday and Friday is the weekend in Iran, but we are always online on whatsapp:

(+98)9120843367 – (+98)9127366170

Where are you located?

Head Office Address: North Sohrevardi Ave. – Behesht Tower – Floor 4 – Unit 41 – Tehran – Iran

Factory Address: Sardaran St. – South 5th St. – Mahdasht – Karaj – Iran

Is it possible to visit the factory?

Yes, factory visits are possible with prior arrangement.

How can I get the products price list or quotation?

Due to the seasonality of fruits and vegetables, the wholesale nature of our business, varying quotation based on tonnage, and fluctuating exchange rates, there is no fixed price list. Please inform us of your desired product along with the weight and destination through our contact. channels for pricing.

How can we place orders?

Our work process is as follows: After the product and price are confirmed, a proforma invoice is issued. Following a 50% down payment, the product enters the production process. Once the product is ready and prepared for shipment, a draft of the documents will be sent. After the remaining 50% payment is received from you, the original documents will be sent, and the shipment will also be dispatched.

How long are prices valid?

Prices vary based on quantity, payment, and shipping terms. Therefore prices quoted based on requests. All prices are subject to our final confirmation unless otherwise mentioned in the quotation. Mostly all prices are valid for two calendar days.

How is sample shipping handled?

At Armani Food, samples are free, but the shipping cost is borne by the customer.

What are the payment methods?

typically we receive 50% advance and 50% against the draft BL, or full advance. We also have an international bank account in Dubai for easier customer payments.

Is it possible to change the moisture percentage, size, and formulation of the product?

Depending on the chosen product especially for granulated , if ordered in a reasonable quantity, yes, changes are possible. Since we are the manufacturer, your desired product can be adjusted according to your request.

What are your (MOQ) minimum order quantities?

for freeze dried products 10 kg , and for oven dried products 100 kg

Is custom packaging possible?

Our packaging is generally wholesale, typically in 5 kg and 10 kg cartons. However, depending on the product order, order volume, and order time, we sometimes offer retail packaging for the convenience of our customers. Private label and white label options are also available.

What are your shipping vehicle ?

For large volumes, it is by container (ship) or truck (land) and for small volumes, it is by air (plane). We have also LCL Service (Less than a container load) for Iraq , Russia and some Europe country.

Where do you ship DDP (Delivery Duty Paid) to?

DDP shipping means that we handle customs clearance and delivery of the goods to your warehouse, factory, or store in your country. This ideal service from Armani Food is active for the UAE and can also be done for Iraq, Russia, Armenia, Turkey, and some other countries.

How fast can you make shipments? How fast can we receive goods?

Transit period depends on a wide variety of factors – such as order type, quantity, number of mixed products in one shipment, shipping mode, or delays at customs at destination. Normally After the cargo is prepared, air shipping will take 2 to 4 days, and land and sea shipping will take 7 to 45 days, depending on the distance.